European Market

French Repairability Index

French Repairability Index

French Repairability Index

 

In order to encourage consumers to extend the lifespan of their devices and to promote repair over purchasing new products when failures occur, thereby reducing excessive electronic waste generation; manufacturers must provide information related to the repairability index of devices so that consumers can understand the ease of repair of products and use this as a reference when purchasing. Consumers can thus make more environmentally friendly choices at the time of purchase.

Current regulation (directive) number: LOI n° 2020-105 (Art 16 Repairability Index, announced on February 10, 2020 and effective from January 1, 2021). The competent authority is the French Directorate-General for Competition, Consumer Affairs and Fraud Control (DGCCRF).

Scope

  1. Televisions
  2. Smartphones
  3. Laptops Computers
  4. Washing machines
  5. Lawn mowers
  6. Dishwashers
  7. Pressure cleaners

Regulatory Content

The repairability index for electrical and electronic products is established based on the Anti-Waste and Circular Economy Law No. 2020-105 of February 10, 2020. According to regulatory requirements, manufacturers, importers, distributors, or other marketers must provide repairability index information free of charge to sellers or consumers. Whether in physical stores or online sales, the repairability index must be disclosed to consumers at the time of purchase through labeling, display, or other appropriate means. Starting January 1, 2024, a durability index will complement or replace the repairability index for certain categories of equipment (covering reliability and repairability).

Repairability Index Scoring Parameters
Criterion 1 – Documentation
Determined based on the manufacturer’s commitment to provide technical documentation free of charge to repairers and consumers for a certain number of years.
Criterion 2 – Disassembly, accessibility, tools, fasteners
Determined based on ease of disassembly, type of tools required, and type of fasteners used.
Criterion 3 – Availability of spare parts
Determined based on the manufacturer’s commitment regarding the supply period and delivery time of spare parts.
Criterion 4 – Price of spare parts
Determined by the ratio between spare part price and product price.
Criterion 5 - Criterion specific to the category of equipment concerned
Availability of software updates, free remote technical support, and the possibility of software-based device reset.
Index Label PANTONE Color
0~1.9 Red 186 C
2~3.9 Orange 1585 C
4~5.9 Yellow 7548 C
6~7.9 Light Green 2291 C
8~10 Dark Green 347 C

Are there penalties for products without labeling?

Penalty levels:

  • Individuals: up to €3,000
  • Legal entities: up to €15,000

FAQ

A.

The obligation to calculate and display the repairability index does not apply to free, loaned, second-hand, reused, refurbished, or rented equipment.

A.

Within 2 years after the last unit of equipment is placed on the market, manufacturers or importers must provide a repairability index summary sheet electronically and free of charge within 15 days upon request.

A.

Yes. Failure to comply with labeling requirements will be subject to fines starting from 1 January 2022.

A.

Yes.

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